Our Process

Here’s how we ensure your jewelry receives the best care possible:

  1. Consultation and Assessment: Bring your item into our store or submit a repair request online. We’ll examine it and discuss the best solutions with you.
  2. Free Estimate: We’ll provide a transparent quote for the repair before any work begins.
  3. Expert Repairs: Our certified jewelers use industry-leading techniques and tools to complete your repair with precision.
  4. Quality Check: Each piece is inspected to ensure it meets our high standards before it’s returned to you.
  5. Pickup or Delivery: Choose to collect your repaired item in-store or have it delivered securely to your home.

Repairs That We Offer

We offer a wide range of repair services to meet all your jewelry needs, including:

  • Ring Resizing: Adjust your ring to the perfect fit without compromising its design.
  • Chain and Bracelet Repair: Fix broken chains, links, and damaged clasps.
  • Stone Replacement: Restore missing or damaged gemstones with perfectly matched replacements.
  • Clasp Repair: Replace or repair faulty clasps on necklaces and bracelets.
  • Jewelry Cleaning and Polishing: Bring back the original shine and brilliance of your favorite pieces.
  • Watch Repairs: Battery replacement, strap adjustments, and more.
  • Custom Repairs: Have a unique issue? Let us know, and we’ll find a solution.
  • - Janae Green

    Came to have my engagement ring resized after several years (and a baby). Absolutely flawless work and reasonably price. I will continue to drive up from Phoenix to have my ring serviced here.

  • - Alice Newberry

    I always enjoy going into seven oaks jewelry. Everyone is pleasant and helpful. I typically work with Laura Lister who repairs and sizes jewelry. She’s very competent and a dear person. Great place!

  • - Katie Mitchell

    I am so impressed with this jeweler! They are friendly and professional. They do all the work in house, and they did a fabulous job repairing my wedding ring. They are also very fairly priced. Highly recommend!

FAQ's

How long does a jewelry repair take?

Most repairs are completed within 10 business days, but complex jobs may take longer. We’ll provide an estimated timeline during your consultation.

What is the cost of a repair?

Repair costs vary depending on the complexity of the job. Contact us for a personalized estimate.

Is my jewelry insured while in your care?

We take every precaution to protect your items, and they are fully insured while in our possession.

Do you ship jewelry off for repairs, or are they done in-house?

All our repairs are done in-house by our skilled jewelers. This allows us to maintain complete control over the quality of the work and ensures your jewelry is handled with the utmost care. You can feel confident knowing your treasured pieces never leave our store.